UC Scout Policies
Once a student starts a course, students have three (3) business days to drop the course and request a refund, minus a $40 administration fee. Starting a course is defined as either:
- Three (3) business days from the official course start date.
- Three (3) business days from the day of enrollment. This option exists for students who enroll in a course after the official course start date.
After a student has been enrolled in a course for three (3) business days, no refunds will be issued.
Business days are defined as Monday through Friday, not including holidays.
If the refund deadline for a course has passed, a petition for exception may be submitted through the Refund Request Form. It must be supported by special circumstances such as a personal or family illness, injury, or hospitalization. Official documentation of special circumstances is required. UC Scout reserves the right to approve or deny any such request.
To submit a refund request, please complete the Refund Request Form. Refunds are only granted if the requirements above have been met.
- Students do not have to request to be dropped from the course. If a student doesn’t progress past the midterm, they will automatically be dropped at the end of the term.
- The drop does not show on your transcript.
A drop is not the same as a refund. Refunds are not issued for dropping a course outside of the refund policy. For refunds, please review our “Trial Period,” found above.
To submit a drop request, please complete the Drop Request Form.
Switching Sections / Switching Courses Policy
If a student qualifies for a transfer, they will take the same course in the next term starting from the beginning. Any work completed will not be transferred. A student must make the request for a transfer two weeks prior to the course end date. No transfers will be granted outside of the policy.
Progress point #1
If a student has not done any work in the course beyond the Introductory Module (ProctorU, Contact Information, Course Expectations, etc.), then the student is eligible to transfer to the next term for a $40 transfer fee.
Progress point #2
If a student has completed course work in the course through the Midterm, then the student can transfer for a $250 fee.
Students who have completed coursework in the course beyond the Midterm are not eligible for a transfer.
To submit a transfer request, please complete the Transfer Request Form. After the fee is paid, transfer requests are typically processed every Friday.