Trial Period
UC Scout reserves the right to approve or deny a refund request. Refunds are granted if you withdraw from your On Demand course within the latter of the listed time frames, which constitute a “trial period”:
- Five (5) business days* from the official course start date as listed on the UC Scout website OR
- Five (5) business days* from the date the student enrolled in the course. This option exists only for students who enroll in a course after the official course start date.
Refunds
A $40 administration processing fee will be deducted for all approved refunds. To submit a refund request, please complete the Refund Request Form. Refunds are only granted if the requirements above have been met.
If the trial period and refund deadline for a course have passed, a petition for policy exception may be submitted through the Refund Request Form.
The petition must be supported by special circumstances such as a serious personal illness, injury, or hospitalization. Official documentation of special circumstances is required. Refunds will not be considered for short-term personal illnesses such as colds, flu, or non-hospitalized COVID-19.
UC Scout reserves the right to approve or deny any submitted refund request.
* a “business day” is defined as a weekday, not including staff holidays
Grades
Completing a UC Scout On Demand course will result in a final grade and high school credit (not college or dual credit).
You will submit several graded items (including but not limited to assignments, discussions, quizzes, projects, Midterm Exam, and Final Exam) throughout the duration of your course, which will result in a weighted, cumulative final grade assigned by your UC Scout instructor.
UC Scout instructors will use tools like TurnItIn and a virtual proctoring service to ensure authenticity of written assignments, identity of the student, and testing integrity.
If you ever need to view grades for courses you completed in the past, simply log into your UC Scout account, hover over Academics, and then click on Completed Sections.
Proctored Exams
In order to maintain high standards and levels of academic integrity, UC Scout requires all Midterm and Final Exams to be proctored live through our online proctoring service, Honorlock.
What Materials Will Students Need?
- Laptop or PC (with Chrome* browser installed)
- Web camera
- Microphone
- Photo ID
A list of technical requirements can be found here.
* please be advised that Honorlock is not compatible with other browsers such as Safari
How Does Honorlock Work?
Students will install the Honorlock extension for the Chrome browser and then will be asked to review Honorlock's Terms of Service and Exam Taker Privacy Notice policy.
Then the student will review the System Compatibility and Exam Guidelines. The proctoring process will start by selecting the Begin Authentication button, which includes a room and face scan and verification of your photo ID.
After completing the exam session, you may remove the Honorlock extension.
All On Demand students must complete the midterm exam for the course by the published deadline. This policy encourages students to pace themselves appropriately and avoid the temptation to procrastinate in an asynchronous course.
Students who miss the deadline are blocked from progressing in the course past the midterm. After the deadline, the first half of the course is locked for submissions but remains viewable. AP courses will remain open for content review through the AP exam in May.
A student in this situation may choose to drop the course or transfer to a future term for a fee (see Dropping a Course and/or Term Transfers policies below).
At UC Scout, we want you ready for a world where artificial intelligence (AI) is part of everyday work and learning. That means developing your own skills, voice, and judgment alongside learning to use AI tools honestly and well.
AI can support your learning, but it cannot replace the thinking and effort that assignments are designed to build. This policy explains when AI is permitted in our courses, what requires your own independent work, and why that distinction matters for your growth and your future.
Default Expectation
Unless an assignment or test explicitly states otherwise, you should assume that AI tools may only be used for limited support purposes. Limited support means helping you think, organize, or review your work, but not creating the entire assignment submission or answering quiz questions for you. For longer written assignments, students must use tools that preserve revision history.
When in doubt, ask your instructor.
Permitted and Prohibited Uses
The table below summarizes what you may and may not use AI to do. These uses include, but are not limited to, the examples provided. All permitted uses require disclosure (being upfront and honest when you use AI). See the Disclosing Use of AI section below for guidance.
| ✔ PERMITTED (with disclosure) | ✘ NOT PERMITTED |
|---|---|
| Brainstorming ideas or initial approaches. | Generating or completing an assignment response in its entirety, including essays, problem solutions, reflections, images, graphs, etc. |
| Clarifying concepts or deepening understanding of course material. | Using AI to paraphrase or rewrite AI-generated content before submitting it as your own work ("AI laundering"). |
| Conducting preliminary research (AI-generated information must always be verified using reliable sources). | Answering quiz, test, or exam questions. |
| Outlining or organizing your own thinking. | Substantially altering your work in ways that no longer reflect your own true abilities and understanding (e.g., having AI rewrite large portions of your work). |
| Receiving feedback on writing you have already produced (to guide revision, not to generate or rewrite content). | Concealing or misrepresenting your use of AI (failing to disclose use honestly). |
| Suggestions for grammar, clarity, or mechanics. | Any AI use on proctored midterm or final exams. |
Assignment-Specific Instructions
Additional guidance may be provided for individual assignments specifying when and how AI use is permitted or restricted. You are responsible for following both this policy and any assignment-specific instructions in your course.
Disclosing Use of AI
Transparency is required. If you use AI in your assignment, you must disclose that use at the end of your work. Your disclosure should include:
- The name of the tool you used (e.g., ChatGPT, Claude, Gemini)
- How you used it
- What parts of your assignment were influenced or altered by AI
Example disclosure:
"I used ChatGPT to help brainstorm ideas and organize my outline. All writing is my own."
Data & Privacy
Do not enter personal information into AI tools (yours or anyone else's). This includes your full name, student ID, school name, or any other details that could identify you or your classmates.
UC Scout is committed to protecting student data privacy in accordance with FERPA, COPPA, and the California Consumer Privacy Act (CCPA).
Academic Integrity
Violations of this policy are handled under our Academic Integrity Policy.
Maintaining academic integrity is fundamental to the educational environment at UC Scout and across the University of California community. Students are expected and required to submit work that reflects their own knowledge, skills, and effort.
What Counts as a Violation
An offense is any submitted assignment or assessment that meets one or more of the following criteria. This is not an exhaustive list.
- Unauthorized Assistance – submitting another person's work, or work produced with unauthorized assistance, as your own.
Examples: copying from or sharing work with a classmate, using unauthorized notes during a quiz or exam, purchasing completed assignments - Plagiarism – using published or external material without proper attribution.
Examples: copying text from a website without citation, paraphrasing a source without acknowledgement, submitting translated content as original writing - Unauthorized AI Use – using AI tools in ways not permitted by UC Scout's Student Use of AI Policy, your course syllabus, or assignment instructions, including failing to disclose permitted AI use when required.
Examples: using AI to draft or complete an essay or assignment response, submitting AI-generated content as your own work, using AI on a proctored exam, failing to cite AI use, using AI to complete all or most of a course's assignments - Brokering, Outsourcing, & Third-Party Assistance – supplying your coursework to others for their use, or obtaining coursework or course completion from any external source not permitted by this policy. This includes both sides of the transaction: sharing your work outwardly and paying, or arranging for others, to do your work for you.
Examples: posting assignments to social media or assignment-sharing sites, sharing Google Doc links to completed work with other students, sending files or screenshots of coursework to others, hiring a person or service to complete assignments or take the course on your behalf, using AI tools or services to complete an entire course or the majority of its work
Consequences and Escalation
Our goal is not to "catch" students. It is to ensure every student actually learns and that the submitted work reflects their own abilities. When a violation occurs, our first response is to teach and support, not punish.
Escalating consequences apply when a student continues to violate the policy or commits a serious violation.
| SITUATION | ACTION & GRADE IMPACT | WHO IS INVOLVED | RESOLUTION |
|---|---|---|---|
| Standard Tiers | |||
| Tier 1 – First Offense First academic integrity violation in the course | Instructor reviews submission (voice, writing style, coherence, revision history, submission history, etc.) and leaves a comment. A grade of zero will be assigned, and one resubmission opportunity* offered. For suspected violations on non-proctored quizzes or tests, the instructor will review the submission and assign a temporary grade of zero. Appropriate steps are determined on a case-by-case basis. | Instructor Student | Warning The instructor and student discuss the situation and reach a determination. Outcomes vary by case; the instructor holds discretion. If satisfactory, the grade is finalized. If concerns persist or a clear violation is identified, the case escalates to Tier 2. |
| Tier 2 – Second Offense Second violation in the same course or serious exam infraction | No resubmission or retake offered. Case referred to the Academic Integrity Specialist (AIS). Grade of 0 on the assignment or assessment; additional consequences pending AIS review. | AIS Student Parent or guardian | Escalated AIS reviews documentation and meets with student and family. AIS determines whether the case is resolved or escalated to SARC. |
| Tier 3 – SARC Review AIS escalation after Tier 2; repeated or severe violations | Case referred to the Student Academic Review Committee (SARC). Consequences may include a grade penalty, course failure, or other action determined by SARC. | SARC Student Parent or guardian | Formal Review Consequences determined by SARC per standard UC Scout procedures. The SARC decision is final. |
| Special Cases – Straight to Tier 2 | |||
| Help on a Proctored Exam Any use of outside help or unauthorized devices during a proctored midterm or final exam, including AI tools, websites, secondary devices, notes, or assistance from another person | No retake offered. Immediate referral to AIS regardless of prior offense history. Grade of 0 on the exam; potential course failure determined by AIS or SARC. | Instructor AIS Student Parent or guardian SARC (if escalated) | Automatic Escalation AIS reviews and determines whether to resolve or refer to SARC. |
| Pervasive Use or Suspected Brokered Completion Apparent AI use across multiple assignments and/or unusually rapid submission pace | Instructor flags the pattern to AIS. AIS investigates across all flagged submissions. No resubmission offered. Grade of 0 for the course or requirement to redo all coursework, determined in coordination with AIS. | Instructor AIS Student Parent or guardian SARC (if escalated) | Investigation Required AIS determines appropriate action, up to course failure or referral to SARC. |
* One resubmission per student, not per assignment. A student who has already used their resubmission opportunity and commits a subsequent violation will be referred directly to the Academic Integrity Specialist.
UC Scout is dedicated to cultivating a learning environment that embraces diversity, equity, and inclusion. Our courses are designed to reflect these core values. We are devoted to creating a sense of belonging for every participant.
We acknowledge and celebrate the unique perspectives that each learner brings. By exploring the experiences of others, we not only achieve academic success but also foster empathy and compassion.
We consistently assess and enhance our courses to ensure accessibility and inclusivity for all learners, and we highly value your feedback as we strive to create an environment where everyone can thrive.
In keeping with the provisions and guidelines of the Americans with Disabilities Act, UC Scout makes every effort to make reasonable accommodations for students with existing 504s and Individualized Educational Plans (IEPs).
If you require accommodations, please consult our Student Accommodations page.
Ordering a Transcript
On Demand students can request and deliver their transcript using the service Parchment. Here's what to expect after completing your course:
- Grading: Allow up to 7 business days after completing your course for your final grade to be posted.
- Request Your Transcript: Once your grade is posted, submit your transcript request through Parchment. Transcripts take up to 7 business days to process digitally and/or ship after payment.
Expect a total of up to 14 business days for your transcript to be processed.
The transcript fee is $12 per transcript, but Parchment’s total transcript fee varies depending on the intended recipient's state sales tax rate and the shipping cost to the recipient. Before completing your order, you will see a breakdown of all applicable charges including tax(es).
To submit your transcript request:
- Log into your UC Scout student account to ensure final course grade(s) are entered:
- Log in to your UC Scout account
- Select Academics
- Select Completed Sections. This step is critical to avoid paying for a transcript that does not include your final grade(s).
- After step 1 is completed, create a new or log into an existing Parchment account and follow the Parchment instructions:
- Log into the UC Scout Parchment storefront
- Place transcript order(s)
- Select Delivery Destination
- Once the order is placed, the transcript will be processed within 7 business days.
Click here to view the Parchment Student FAQs web page. Contact Parchment by phone at 1-888-662-0874.
Academic History
For students applying for admission to college, applicants should report and enter the courses and grades from all schools they have attended while in high school, including UC Scout. Common transcript recipients include colleges, high schools, academic counselors, students, and parents.
Transcripts are cumulative, meaning that the transcript will contain final posted grades for all courses taken with UC Scout. However, a “drop” from a UC Scout course (see Dropping a Course Policy below) will not appear on your UC Scout transcript, so it does not need to be reported.
You can request a transcript to show proof of the credit(s) you earned through UC Scout and use these codes when filling out your college applications:
- Online Provider Code: 019
- School Code: 054149
- NCAA Code: 850331
If a student is close to finishing the course but will not be able to submit all coursework and complete the final exam by the term end date due to unforeseen special circumstances (see below), the student may be able to get an extension to alter the course end date by 3-weeks.
If approved, a student must submit any assignments labeled “Missing” in their online classroom during the 3-week extension period after the original course end date. All course material must be completed by the extended course end date if an extension is granted.
Refunds are not provided for courses not completed by the last day of a granted extension.
A request for a course end date extension may be submitted, but the student must meet ALL of the following requirements:
- The extension request must be supported by special circumstances such as an unpredictable and serious long-term personal illness, injury, or hospitalization.* Proper documentation of special circumstances is required. Any official documents supporting a student petition for an extension (e.g., doctor's note), must be dated within the current UC Scout term. Documents that predate the current term will not be reviewed or accepted.
* extensions will not be considered for short-term personal illnesses such as colds, flu, or non-hospitalized COVID-19
- Students must have progressed through the course to the point of completing the midterm exam at least three weeks before the term end date so there will be adequate time for the student to complete the course during the extension period.
UC Scout reserves the right to approve or deny any extension request. You can expect to receive a response within one week of request submission.
To submit an extension request, complete the Extension Request Form before the term end date.
Course End Date and Extension Requests: Table Overview
Student Progress in Course | Options |
Intro Module only (no progress in the course beyond this point)
|
OR
|
Beyond Intro Module through midterm exam (no coursework progress beyond the midterm) |
OR
|
Student completed coursework after the midterm exam |
|
If a student qualifies for a course attempt transfer, they will take the same course during the following UC Scout term starting from the beginning. Any work completed during the initial term will not be transferred.
A request for a transfer must be submitted to UC Scout before the term end date. No transfers requests will be granted outside of the policy. The fee associated with an approved transfer request depends on the amount of progress made in the course prior to the request being submitted for consideration:
Progress Point #1
If a student has not completed any work in the course beyond the Introductory Module (Contact Information, Course Expectations, etc), the student is eligible to transfer to the next term for a $40 transfer fee.
Progress Point #2
If a student has completed coursework in the course through the midterm exam, the student can transfer to the next term for a $250 fee.
Students who have completed coursework in the course beyond the midterm exam are not eligible for a transfer.
To submit a transfer request, please complete the Transfer Request Form. A student will be transferred to restart the course before the start of the following term after the fee is received.
If you have completed work beyond the midterm exam, you are not eligible to drop the course and a grade will be reported on your transcript.
If you have not submitted coursework beyond the midterm exam and would like to drop your course, please fill out the Drop Request Form. A request to drop the course must be submitted before the term end date.
If you have not completed any coursework beyond the midterm and you do not complete the course, you will automatically not receive a final grade and it will not be recorded on your transcript. In summary, there’s no record of you having taken the course. You will only receive a notification of having dropped the course if you proactively fill out the Drop Request Form.
A drop is not the same as a refund. Refunds are not issued for dropping a course outside of the trial period refund policy. For refunds, please review the Trial Period & Refund Policy found above.
At Scout from University of California (“UC Scout”), we adhere to the highest standards of academic integrity and student conduct. We expect all UC Scout students to demonstrate honesty and integrity in their academic pursuits.
As students of UC Scout, you are expected to uphold these values through respectful communication and conduct. We expect you to maintain an inclusive classroom climate to ensure the safety and well-being of all your classmates, teachers, and UC Scout staff.
Activities that disrupt teaching, learning, or administration, including but not limited to academic dishonesty (such as plagiarism and cheating), forgery, theft, disorderly conduct, verbal or physical abuse, or threats of violence, are strictly prohibited. Any action that jeopardizes the well-being of UC Scout students or staff, or the integrity of UC Scout property, will not be tolerated.
We believe in fostering an environment of trust and respect, where all community members can thrive academically and personally. By upholding these principles, we maintain the integrity of our institution and ensure a positive learning experience for everyone involved.
Teachers and students who use a UC Scout course are expected to have access to:
- A desktop or laptop computer (content can be accessed on a mobile device but it is not recommended for completing assignments or quizzes and cannot be used for the proctored midterm and final exams)
- Webcam with a minimum 640x480 pixel resolution
- Headphones or working speakers to enable audio
- Microphone connected to the computer (typically a webcam has a built-in microphone)
- Reliable high-speed Internet connection (minimum 768 Kbps download speed)
Students and guardians should ensure that all personal computers meet the necessary course technology requirements by reviewing the software and hardware standards below.
Our digital classroom platform, Canvas, must be accessed using the latest version of the Chrome browser. Chrome is free to download and use.
Canvas will run on Windows, macOS, Linux, iOS, Android, or any other operating system equipped with a modern web browser; however, Chrome is the required browser for the On Demand course online proctoring tool, which is a Chrome extension.
For more information, visit the Canvas web page: Browser and Computer Requirements
The California Relay Service provides communication assistance by relaying messages between a person using a TTY (teletypewriter) and a person who does not use a TTY (a TTY is a communication device used by people who are deaf, hard-of-hearing, or have severe speech impairment). If you need to use the California Relay Service, call 800-735-2922.
For more information, see the accessibility statements for technologies used in UC Scout courses below.
Canvas Learning Management System
Kaltura Video Player
Screen Readers and Browsers
Course content and features are tested with the following screen readers and browsers:
- JAWS (latest version for Chrome on Windows)
- NVDA (latest version for Chrome on Windows)
- VoiceOver (latest version for Chrome on Macintosh and iOS mobile)
- Talkback (latest version for Android mobile)